How it Works

The Process

Step 1 - Dream

Stalk us on Facebook and Instagram,  or take inspo from Pinterest or maybe even another event we’ve styled.

Step 2 - Explore

Browse our collection, and find what makes your heart skip a beat.

Step 3 - Covet

Send us through your wish list, the details of your event, and our Magikal fairies will whip up a detailed quote. Got your vision but not sure how to bring it all together? Reach out, and we can guide you in the right direction.

Step 4 - Commit

If you’re a DIY go-getter who just needs to hire particular items, we will ask for a 30% deposit to secure your items for your chosen date.

If you’re more “I know what I want, I just need someone to pull it all together and make it happen” then we should get together for a creative session. Think: refining your vision, mood boards, and creating a personalised style that will set the stage for your special event.

The nitty gritty details

Even parties need some house rules for smooth sailing, right? Here are ours:

You’ve found what your heart has been dreaming of and now it’s time to lock it all down (before someone else does).

Just pay a 30% non-refundable deposit to secure your selected items for your chosen date. You don’t need to worry about the balance until 30 days prior to your event date.

Is your booking made under 30 days in advance? That’s ok – we’ll just require full payment upfront.

We deliver – or you pick up. Your choice.

Except where it’s included in a styling package, a delivery and collection fee is charged in addition to the listed hire costs and is based on items hired and the location of your event. No one likes surprises so we will include all costs in a detailed quote before you decide to proceed.

If you choose to pick up and return dry hire items, there’s no delivery or collection fee. We will ask that you transport our precious items with care and in a suitable vehicle.

You’ve chosen a styling package; we’ll style and set up.

All of our packages include styling and set up at your location. If your event is within 50km of our Boolaroo showroom we will also deliver, pack down and remove items after your event, taking care not to disturb your guests. Chat to us about our delivery fee for events held a little further away.

You loved it. Now it’s time to return it.

Drop your dry hire items back to us at our Boolaroo Showroom within 4 days (unless otherwise agreed). All items must be returned by close of business Monday so we can get them ready for the next special event. For an additional fee, we will happily collect the hire items from your venue.

Bond. Not James Bond; the security deposit kind.

A bond is required for all bookings and will be based on the items hired, who will be handling them, and the location of the venue (minimum $100). If it’s all returned to us looking pristine and ready for the next event, you’ll walk away with your bond in your pocket and some happy memories in your heart.